Getting Started

Customize the customer portal

1,239 viewsAug 16, 2026Published Aug 6, 2026

Customize the customer portal

The customer portal gives users one place to get help without emailing your team repeatedly.

Portal options

  • Add your logo and primary brand color.
  • Choose the default support language.
  • Enable anonymous ticket submission or require customer identity.
  • Show recommended articles before a new request is submitted.

Launch tip

Add a Help link inside your app navigation and point it to your Helpr portal.

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