Billing FAQ

Plans

Free is for solo founders. Pro is for growing support teams. Scale is for teams that need SSO, API access, and deeper analytics.

Trials

Pro includes a 14-day trial. You can cancel anytime from the billing portal.

Refunds

We offer a full refund within 14 days of any charge.

Seats

Each plan includes a base number of seats. Additional seats can be added from Billing settings.